Customer Service

 We love to make our customers happy! 

We strive to make your shopping experience pleasant and easy,
don't hesitate to contact us if we can help further.
HOW TO REACH US:
email us at support@inbloomjewelry.com, 
         call 240-490-8038 or text to 240-285-2180
If we are working at the bench and are unable to answer your call please leave a message and we will call you at the end of the work day.

Studio Location:

Stop By! Call or email to set up a time to come by and visit our studio. Check out our "Shows" page to see dates for our next open studio event.
InBloom Studio 
6801 Maryland Ave. 
Braddock Heights, MD 21714
 
SHIPPING TIMES: 
All items are made by hand one at a time in our studio in Maryland. The Classic Collections are most often available to ship immediately, although sometimes they need to be made for you and can take 1-4 weeks for delivery.  Please contact us first if you need to meet a gift giving deadline and we will do our utmost to have it to you in time. We will contact you within 24 hours of your order with an estimated shipping time.
SHIPPING COST:
1st Class Shipping via USPS with tracking is a $5.00 flat rate anywhere in the United States. Faster shipping is available by request, priority overnight shipping is available for a $20.00 flat rate.
RETURN POLICY:
We will refund any sterling silver or vermeil purchase unworn and undamaged within 14 days of shipment date (or date given as a gift) no questions asked. Gold and One of A Kind pieces only exchangeable.
PERFECT FIT:
Our aim is that you are very pleased with your piece and enjoy it for years to come. We are very happy to make sure the fit is perfect, let us know if your piece needs further adjustments
QUALITY:
We guarantee our craftsmanship and will REPAIR or CLEAN any piece. Cleaning is always free however repairs may result in a fee (depending on length of ownership and nature of the problem) and is determined on a case by case basis. The vermeil pieces can be re-plated in 14k gold if needed.
RETURNING PIECES TO THE STUDIO:
Simply package your piece in a small jewelry box then place in a bubble envelope and ship to the address below, if you ship USPS regular first class mail it will likely ship for about $2.50. Please do not require a signature.
InBloom Studio
P.O. Box 316 
Braddock Heights, MD 21714